Policies

No refunds will be given once a student has enrolled in any course. All fees paid are final and non-refundable, regardless of course completion status or circumstances.

Money is non-refundable and non-adjustable under any circumstances. This policy applies to all courses, programs, and services offered by Master Clinical Dentistry Institute.

We strongly encourage prospective students to carefully review course details, request a demo class, and ask any questions before making a payment decision.

Upon successful enrollment and payment confirmation, students will receive course access credentials within 24-48 hours. Our team will contact you with batch details and onboarding information.

Students are responsible for maintaining the confidentiality of their login credentials. Sharing of course materials or access credentials with unauthorized individuals is strictly prohibited and may result in immediate termination of access without refund.

Course access duration and terms are specified for each individual course. Lifetime access, where mentioned, refers to the period during which the course content is actively maintained by the institute.

Dental notes are supplied as digital PDF/eBook files – one PDF per topic – and are delivered to your MCDI student dashboard, normally within 14 working days of payment. Purchased notes remain available in your dashboard for lifetime reading while the platform is maintained by the institute.

Online MCQ test series are accessed through your MCDI dashboard for the access period stated on each test series page (for example, 2 months access). Access starts from the date of activation.

Digital products are for single-user personal study only. Downloading for redistribution, sharing login details or copying questions and notes is not permitted, and digital products are non-refundable once purchased.

Every student who enrols in and completes an MCDI dental course receives a certificate of completion.

Certificates confirm participation in and completion of MCDI educational programmes. They are not a licence to practise, a university degree or an official accreditation, and they do not replace registration with a dental council or licensing authority.

MCDI provides documentation assistance and guidance for dentists applying to licensing and registration authorities such as DHA, DOH Abu Dhabi, MOHAP, GDC (ORE), ADC, NDEB, SCFHS and others. MCDI does not issue licences, registrations or eligibility letters and cannot guarantee approval; every decision is made by the relevant authority.

Official fees charged by licensing authorities, primary source verification agencies (such as DataFlow) and exam providers are paid separately by the applicant and are not included in MCDI service fees.

Timelines shown on our website are approximate and depend on the authority, verification agencies and the completeness of the documents provided by the applicant.

Students are expected to maintain professional conduct during all interactions with faculty, staff, and fellow students. Disruptive behavior, harassment, or any form of misconduct will not be tolerated.

For clinical training programs, students must adhere to all safety protocols, maintain patient confidentiality, and follow ethical guidelines as per dental practice standards.

Violation of the code of conduct may result in suspension or termination of enrollment without refund.

We collect the personal information you provide when you register, enquire, book a consultation or make a purchase – such as your name, email address, phone number, country and course details – and information needed to process payments and provide access to your courses, notes and test series.

We use this information to deliver our courses and services, communicate with you about your enrolment, send course updates and, where you have agreed, information about new programmes. You can opt out of promotional messages at any time.

We do not sell your personal information. It is shared only with service providers needed to run our platform (for example payment and hosting providers) or where required by law. To access, correct or request deletion of your personal data, contact us at info@masterclinicaldentistry.com.

All course materials, including but not limited to videos, documents, presentations, and study materials, are the intellectual property of Master Clinical Dentistry Institute and are protected by copyright laws.

Students are granted a limited, non-exclusive, non-transferable license to access and use course materials solely for personal educational purposes. Recording, reproduction, or distribution of course materials is strictly prohibited.

Any unauthorized use or distribution of course materials may result in legal action.

While we strive to provide high-quality education and training, Master Clinical Dentistry Institute makes no guarantees regarding exam success, job placement, or specific career outcomes.

The institute shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our courses or services.

Students are responsible for their own learning outcomes and professional development.

All disputes are subjected to Mohali jurisdiction only. Any legal matters arising from enrollment, course participation, or related services will be governed by the laws of India and subject to the jurisdiction of courts in Mohali, Punjab.

In case of any disputes, students are encouraged to first attempt resolution through direct communication with the institute administration before pursuing legal action.

Master Clinical Dentistry Institute reserves the right to modify these policies at any time. Students will be notified of significant changes via email or through the student portal.

Continued enrollment and participation in courses following policy changes constitutes acceptance of the updated terms.